Why Both The Boss and PR Were Born To Run  


Remember your first big live rock concert? I’ve had the pleasure of experiencing some true classics over the years, including David Bowie, The Police, Elton John, Billy Joel, and The Rolling Stones. My first concert–back in the, er, 80s–was The Thompson Twins (Hmm) at London’s Hammersmith Palais! 

While all these were memorable, for me the greatest live performer is Bruce Springsteen. I had the chance to see him for the fifth time at Wembley Stadium over the weekend. The crowd and I sang along to his classics like “Thunder Road” and “Born to Run”—and on the drive back, it struck me how similar the magic of Springsteen’s performances is to a successful PR programme.

Here are what I consider to be the top four similarities:

1. Storytelling

Bruce Springsteen’s authenticity in his lyrics and the stories he tells is unparalleled. Done right, this same principle applies to PR; your prospects, investors, or the media will all respond positively to a good story.

Likewise, a successful PR campaign delivers for you as a brand when it tells compelling stories that have meaning and impact—connecting you emotionally with the audience. Take the time to build that story so it’s relevant and interesting to hear. 

2. Simple & Catchy Messaging

Messaging is crucial in both B2B and B2C, but is often overlooked by tech brands. Here, keeping your language simple and jargon-free will have significant impact. Like Bruce’s catalogue, your content should be simple and catchy–something people can’t stop repeating. Remember the line, “Everybody’s got a hungry heart”? Your language should have that same stickiness.

3. Presence and Presentation

At 74, Springsteen’s stage presence (supported by the E Street Band) is still phenomenal: his energy, passion, and obvious enjoyment on stage still captivate us. Similarly, when communicating with clients, prospects, journalists, analysts, investors, partners, or staff, your presence and presentation skills are key. If not delivered effectively, even the best words and messages will fall flat. To ensure your delivery matches the quality of your content, take guidance and expert advice to polish or improve your presentation skills.

4. Longevity

Springsteen has been around for decades, with his first album released in the early 1970s. While no one PR programme should necessarily last that long, longevity and staying power are crucial for building a reputation. Some of the most well-established global names in business hail from Japan, a country known for playing the long game. As a tech brand, take the longer view in building your reputation and brand awareness. Your audience needs time to recognise, understand, and follow your suggested CTAs; don’t be a one hit wonder—consistent effort over time will secure you a lasting place in the tech industry.

Summary

In the world of PR, as in the world of rock and roll, the elements that make a performance unforgettable are the same elements that make a PR campaign successful. Authentic storytelling, simple and catchy messaging, strong presence and presentation and a commitment to longevity are all crucial components of lasting success. 

So, just as the lad from New Jersey built a legendary career by mastering these elements, tech brands can achieve enduring success by applying similar thinking to their PR strategies. So, take a page from The Boss’s playbook and create PR campaigns that not only capture attention, but also build successful and profitable connections with your audience.

To discuss how to Boss your PR for 2024 and beyond, click here to book a short intro strategy call.

The Similarities between Euro 2024 and European PR


The UEFA European Football Championship (Euro 2024) is now well underway in Germany, so while awaiting England’s next match I’m playing with the parallel idea in my mind on how global scale-up tech firms can effectively set up quality European (or indeed global) PR campaigns.  

As the European footballing nations will be tested as they adapt to the diverse and quality European footballing styles opposing them, breaking into new European markets is no easy feat either–especially for non-native tech firms. 

To expand in to the world’s second largest trading bloc, Public Relations is the most cost-effective way to build reputations, brand awareness and accelerate your sales momentum.  But, doing it right takes time and focus, so here are five initial tips when setting up that winning European PR game plan! 

1. The Importance of Planning

Currently, England Coach Gareth Southgate is in serious planning mode for his team’s upcoming games. 

By the same token, effective planning is the cornerstone of any successful PR work. Whether targeting one, two or several countries in Europe, aligning global, European and local plans upfront is crucial. 

That translates to solid business briefings and regular updates from the right company advocates to ensure that local teams are up to speed with business developments and potential issues. This mustn’t overload the team, but planning needs to remain flexible and 100% outcome-focused.  

2. ‘Glocal’ Thinking

While the core global and product messaging should remain consistent, localisation to the country context is essential. You need to find the right balance, but this goes far beyond basic translation.

Ensure your local teams are allowed the flexibility to capture and use relevant local market themes, evidence, customers and anecdotes to spark engagement. Your best ‘striker’ here is a “glocal” approach—combining global strategy with local execution by local executives, to ensure your messaging scores.

3. Use Local Expertise and Insights

With European PR, one size does not fit all. Working with the right PR partner means collaborating with professionals who have navigated these waters before and understand the local language, culture, holidays and media landscapes. 

Listen carefully to these local teams to ensure your approach is culturally sensitive and insightful. If England get through the group stages, and need to take on the mighty Spanish team, for example, Three Lions midfield hopeful Jude Bellingham played for Real Madrid last season, so his insights will help Southgate’s team.

4. Communication, communication, communication

Effective communications is critical across the whole football ecosystem (within the team, the coaching staff but also fans back home) before, during and after every game. Regular, team-wide communication is also important in European PR programmes, too, ideally face to face, but virtually too of course. 

While top-down/HQ communications will naturally play a role, ensuring each country is given the time to explain what’s working locally and where the challenges lie is vital. 

Best practice tells us this approach helps build team culture, aids understanding and addresses problem areas before they escalate. 

5. Keeping Score

Aligning on outcomes from the outset is vital. Tools are available for measurement, but getting alignment with your PR/marketing colleagues and the local agency team is key.

Ultimately, collective understanding helps ensure you’re on the right track and allows for adjustments. Local executive teams should also be aligned with PR plans to maintain that collective focus.

Extra Time

Whether it’s one or several European markets, winning in Europe requires a well-thought-out PR strategy that embraces local nuances and leverages both global and local strengths. 

The good news is that by focusing on planning, localising your messaging, embracing local insights, maintaining open communication and measuring your outcomes effectively, scale-up global tech firms can power through the ‘group stage’ and establish the strong PR foothold in Europe they want.  

Love to stay and chat more, but it’s time soon to shout at the telly. Come On England! 

To discuss your PR programme needs for 2024 click here to book a short intro strategy call.

ELATE SECURES GREAT CLIENT WIN IN THE AI B2B TECH SPACE


We are delighted to say that we’ve been appointed to support the UK and European PR for H2O.ai, a leading Silicon Valley based AI technology software company. We’re excited to help the firm communicate the commercial benefits of a strategic AI and ML approach to digital transformation amongst enterprise European CIOs and business function heads.

Stay tuned for more new client wins!